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30183-4 (1) Error Code – How to Fix Steps

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This document explains how to fix Microsoft Office Error code 30183-4 (1) if it is not working correctly or throwing an unexpected error during office installation. This solutions applies for Office Home, Office Personal, Office University, Office Academy, Office for business, Office Professional, Office Professional Plus, Office 365, Office 2013, and Office 2016. The error code 30183-4 (1) generally occurs while installing Office, Upgrading office, Opening Office, launching Office, removing/uninstalling Microsoft office or while applying windows updates. This error applies to all Microsoft office Products (Word, Excel, PowerPoint, Outlook, OneNote, Access, Project, Publisher, Visio, Infopath) and the error generally occurs in Windows 10, Windows 8, Windows 8.1, Windows 7, Windows Vista, Windows XP and other Microsoft Windows Editions.

Error InformationError Descripton
30183-4 (1) Error Code Log
Avg. Time to Resolve Issue   40 mins
Difficulty Hard
Log Name: Microsoft Office <version> 9.90
Source: Memory Corrupt
Event ID: 2115
Task Category: (813)
Level: Application Level
User: <Windows username>
Description:
  • Faulting application name: Microsoft Office <Application name>, version: 6.4.1640.53311, time stamp: 0×91919996
  • Faulting module name: Office error.dll, version: 8.6.0930.24865, time stamp: 0×38372315, time stamp: 0×91374438
  • Exception code: 0xa03f733c
  • Fault offset: 0xa09f638c
  • Faulting process ID: 0×762
  • Faulting application start time: 0x14dfcg7d68953191
  • Faulting application path: ~<userpath>
  • Faulting module path: ~C:\Program Files (x86)\Microsoft Office\<appname>
  • Report ID: e3a72a59-3395-73e8-8956-2469bec9d644
Table of contents

Symptoms of Error Code

  • You will get an error message “Sorry we can’t find a required file. Please check that the installation source is reachable, the try again.” when installing Microsoft Office and installation will stop.
  • High memory usage
  • Ms Office Application Will Stop.

Cause of 30183-4 (1) Error Code

  • Corrupt Core office files
  • DNS Conflict
  • System Level Conflict

Steps to resolve Error Code 30183-4 (1)

Disclaimer
The steps given below should be followed under strict supervision of a Computer Expert. We are not responsible if anything goes wrong with your PC following the steps. All the steps given above are indicative and should resolve the problem in most cases.  You can contact our 24×7 technical support for guaranteed resolution of the issue.
Step 1 Disable any installed Antivirus/Malware/Adware Program Temporarily:
Some times Antivirus/Malware/Adware programs mark Microsoft office installer files as Spam and block it from installing. Please refer your vendors website for disabling it temporarily. Once installation is done you can activate it again.

Step 2 Remove conflicts within Windows

1. Hold Win Key + R and Type Cleanmgr
2. Click OK.

Step Fix 30183-4 (1)3. Drive Selection Box will open up. Select your System drive and Press OK.
Select Drive for Diskcleanup4. Tick all the check boxes and Press OK.

Tick All Boxes and Press OK

Step 3 Check System Integrity:

1. Press Win Key + R and Enter “CMD” (without quotes)
2. Press OK.
open command prompt3. In command Prompt Copy following commands (Simply select the command and press Ctrl+C and press Ctrl+V in command prompt)

 sfc /scannow 

sfc scannow
The system will take some time to check. Let it run for a while. If it finds any issues in “system” integrity it will automatically fix it.
Note: You will need Administrator Access to Run the above command. Simply Right Click on CMD button and select “Run as Administrator

 You can contact our 24×7 customer support for any help during the whole process. 

In most cases error code 30183-4 (1) should be resolved by following above steps. If however the issue still persists it means there is some critical issue with your system which needs to be fixed manually and is recommended to be done by am experienced Computer Technician.

You can chat one-on-one with one of our Technical Support Representative 24/7 by clicking on the Chat button.

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17   1      
Last Updated: 16/02/2016
Solution ID: 776487

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    30182-1022 (2147954430) Error Code – How to Fix Steps

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    This document explains how to fix Microsoft Office Error code 30182-1022 (2147954430) if it is not working correctly or throwing an unexpected error during installation or activation process. This solutions applies for Office Home, Office Personal, Office University, Office Academy, Office for business, Office Professional, Office Professional Plus, Office 365, Office 2013, and Office 2016. The error 30182-1022 (2147954430) generally occurs while installing Office, Upgrading office, Opening Office, launching Office, removing/uninstalling Microsoft office or while applying windows updates. This error applies to all Microsoft office Products (Word, Excel, PowerPoint, Outlook, OneNote, Access, Project, Publisher, Visio, Infopath) and the error generally occurs in Windows 10, Windows 8, Windows 8.1, Windows 7, Windows Vista, Windows XP and other Microsoft Windows Editions.

    Error InformationError Descripton
    30182-1022 (2147954430) Error Code Log
    Avg. Time to Resolve Issue   40 mins
    Difficulty Hard
    Log Name: Microsoft Office <version> 1.10
    Source: DLL Conflict
    Event ID: 9060
    Task Category: (641)
    Level: Administrator
    User: <Windows username>
    Description:
    • Faulting application name: Microsoft Office <Application name>, version: 3.6.1410.82788, time stamp: 0×46046759
    • Faulting module name: Office log.dll, version: 2.8.5309.04964, time stamp: 0×41308423, time stamp: 0×57851226
    • Exception code: 0xb05g815e
    • Fault offset: 0xe02f754d
    • Faulting process ID: 0×005
    • Faulting application start time: 0x17cbeb2f86064855
    • Faulting application path: ~<userpath>
    • Faulting module path: ~C:\Program Files (x86)\Microsoft Office\<appname>
    • Report ID: a9e93e66-2723-14e8-6683-3661agf2a882
    Table of contents

    Symptoms of Error Code

    • You will get error message “Could not find the required file, check that the installation source is reachable. Error code 30182-1022 (2147954430)” while opening/configuring Microsoft Office
    • System takes longer time to boot
    • Ms Office Application Will Stop.

    Cause of 30182-1022 (2147954430) Error Code

    • Corrupt System Files
    • Windows Firewall blocking the installation
    • Microsoft office internal Application Conflict

    Steps to resolve Error Code 30182-1022 (2147954430)

    Disclaimer
    The steps given below should be followed under strict supervision of a Computer Expert. We are not responsible if anything goes wrong with your PC following the steps. All the steps given above are indicative and should resolve the problem in most cases.  You can contact our 24×7 technical support for guaranteed resolution of the issue.
    Step 1 Steps to do Disk cleanup:

    1. In Start Search box enter the Cleanmgr
    2. Select Disk Cleanup.
    Step Fix 30182-1022 (2147954430)3. Drive Selection Box will open up. Select the Operating System drive and Click OK.
    Select Drive for Diskcleanup4. Tick all the check boxes and Press OK.

    Tick All Boxes and Press OK

    Step 2 Check Windows Firewall :

    1. Hold Win Key + R. Run Dialogue Box will open up.
    2. Type Firewall.cpl and Press OK.

    3. Click on “Turn Windows Firewall On or Off
    Turn Windows Firewall on or off4. In Private network Setting, select “Turn off Windows firewall (not recommended)
    5. Do the same for Public Network Setting.
    Disable Windows Firewall6. Press OK.
    Note: After the issue is resolved you must turn the Windows Firewall on.

     

    In most cases error code 30182-1022 (2147954430) should be resolved by following above steps. If however the issue still persists it means there is some critical issue with your system which needs to be fixed manually and is recommended to be done by am experienced Computer Technician.

    You can chat one-on-one with one of our Technical Support Representative 24/7 by clicking on the Chat button.

    Rate this Solution
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    91   2      
    Last Updated: 23/02/2016
    Solution ID: 983388

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    408-4 Error Code – How to Fix Steps

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    This document explains how to fix Microsoft Office reinstalling Error code 408-4 if it is not working correctly or throwing an unexpected error. This solutions applies for Office Home, Office Personal, Office University, Office Academy, Office for business, Office Professional, Office Professional Plus, Office 365, Office 2013, and Office 2016. The error 408-4 generally occurs while installing Office, Upgrading office, Opening Office, launching Office, removing/uninstalling Microsoft office or while applying windows updates. This error applies to all Microsoft office Products (Word, Excel, PowerPoint, Outlook, OneNote, Access, Project, Publisher, Visio, Infopath) and the error generally occurs in Windows 10, Windows 8, Windows 8.1, Windows 7, Windows Vista, Windows XP and other Microsoft Windows Editions.

    Error InformationError Descripton
    408-4 Error Code Log
    Avg. Time to Resolve Issue   50 mins
    Difficulty Hard
    Log Name: Microsoft Office <version> 1.22
    Source: Hard Disk Error
    Event ID: 9617
    Task Category: (263)
    Level: Application Level
    User: <Windows username>
    Description:
    • Faulting application name: Microsoft Office <Application name>, version: 3.0.7778.37594, time stamp: 0×26857019
    • Faulting module name: Office event.dll, version: 6.8.3593.84071, time stamp: 0×82425852, time stamp: 0×61861435
    • Exception code: 0xc02b528f
    • Fault offset: 0xd01c112a
    • Faulting process ID: 0×618
    • Faulting application start time: 0x06cfca3f52471338
    • Faulting application path: ~<userpath>
    • Faulting module path: ~C:\Program Files (x86)\Microsoft Office\<appname>
    • Report ID: c8e62b65-6327-74c5-1814-7361fac5g639
    Table of contents

    Symptoms of Error Code

    • You will get an Error Message while opening/installing Office
    • System may freeze time to time
    • Microsoft Office Apps stops responding.

    Cause of 408-4 Error Code

    • Corrupt Microsoft Office installation files
    • Proxy issue
    • System Level Conflict

    How to fix Error Code 408-4

    Disclaimer
    The steps given below should be followed under strict supervision of a Computer Expert. We are not responsible if anything goes wrong with your PC following the steps. All the steps given above are indicative and should resolve the problem in most cases.  You can contact our 24×7 technical support for guaranteed resolution of the issue.
    Step 1 Run Disk Cleanup on your PC

    1. Press Windows Key + R and Enter Cleanmgr
    2. Press OK.

    Step Fix 408-43. Drive Selection Box will open up. Select your OS drive and Press OK.
    Select Drive for Diskcleanup4. Tick all the check boxes and Press OK.

    Tick All Boxes and Press OK

    Step 2 Check Windows Firewall Settings :

    1. Hold Windows Key + R. Run Dialogue Box will open up.
    2. Type Firewall.cpl and Press OK.

    3. Click on “Turn Windows Firewall On or Off
    Turn Windows Firewall on or off4. In Private network Setting, select “Turn off Windows firewall (not recommended)
    5. Do the same for Public Network Setting.
    Disable Windows Firewall6. Press OK.
    Note: After the issue is resolved you must turn the Windows Firewall on.

    In most cases error code 408-4 should be resolved by following above steps. If however the issue still persists it means there is some critical issue with your system which needs to be fixed manually and is recommended to be done by am experienced Computer Technician.

    You can chat one-on-one with one of our Technical Support Representative 24/7 by clicking on the Chat button.

    Rate this Solution
    Did this article help you?
    46   2      
    Last Updated: 22/02/2016
    Solution ID: 826312

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    30183-4 Error Code – How to Fix Steps

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    This document explains how to fix Microsoft Office Error code 30183-4 if it is not working correctly or throwing an unexpected error during office installation. This solutions applies for Office Home, Office Personal, Office University, Office Academy, Office for business, Office Professional, Office Professional Plus, Office 365, Office 2013, and Office 2016. The error code 30183-4 generally occurs while installing Office, Upgrading office, Opening Office, launching Office, removing/uninstalling Microsoft office or while applying windows updates. This error applies to all Microsoft office Products (Word, Excel, PowerPoint, Outlook, OneNote, Access, Project, Publisher, Visio, Infopath) and the error generally occurs in Windows 10, Windows 8, Windows 8.1, Windows 7, Windows Vista, Windows XP and other Microsoft Windows Editions.

    Error InformationError Descripton
    30183-4 Error Code Log
    Avg. Time to Resolve Issue   40 mins
    Difficulty Hard
    Log Name: Microsoft Office <version> 8.12
    Source: Windows Update Error
    Event ID: 7304
    Task Category: (811)
    Level: Administrator
    User: <Windows username>
    Description:
    • Faulting application name: Microsoft Office <Application name>, version: 6.3.9520.60062, time stamp: 0×56770457
    • Faulting module name: Office error.dll, version: 3.4.2677.25607, time stamp: 0×28702227, time stamp: 0×47897747
    • Exception code: 0xe05c805d
    • Fault offset: 0xe05e735g
    • Faulting process ID: 0×864
    • Faulting application start time: 0x17geee2d79343657
    • Faulting application path: ~<userpath>
    • Faulting module path: ~C:\Program Files (x86)\Microsoft Office\<appname>
    • Report ID: b8c33c27-2636-43d9-2396-4969edg2f933
    Table of contents

    Symptoms of Error Code

    • You will get an Error Message while installing/updating/repairing Office. The error may look like:
      Couldn’t stream Office
      Sorry we can’t find a required file. Please check that the installation source is reachable, the try again.
      Error Code:  30183-4
    • High memory usage
    • Microsoft Office Application Will Stop.

    Cause of 30183-4 Error Code

    • Corrupt Core Ms office files
    • Proxy issue
    • System Level Conflict

    How to Resolve Error Code 30183-4

    Disclaimer
    The steps given below should be followed under strict supervision of a Computer Expert. We are not responsible if anything goes wrong with your PC following the steps. All the steps given above are indicative and should resolve the problem in most cases.  You can contact our 24×7 technical support for guaranteed resolution of the issue.
    Step 1 Check if your network is behind Proxy:

    1. In Start Searchbox type “CMD” (without qoutes)
    2. Click on CMD.
    Office Resolve Error Proxy Check 3. In command Prompt Copy following commands (Simply select the command and press ctrl+c and press ctrl+v in command prompt)

     netsh winhttp import proxy source=ie 

    Check Proxy Setting

    Note: You will need Administrator Access to Run the above command. Simply Right Click on cmd button and select “Run as Administrator

    If you get the message “Direct Access (no proxy server)“, continue to the next step otherwise disable proxy from Network Settings.

     You can contact our 24×7 customer support for any help during the whole process. 

    Step 2 Check for corrupt system files:

    1. Press Windows Key + R and Type “CMD” (without quotes)
    2. Click OK.
    open command prompt3. In command Prompt Copy following commands (Simply select the command and hold Ctrl+C and press Ctrl+V in command prompt)

     sfc /scannow 

    sfc scannow
    The system will take some time to check. Let it run for a while. If it finds any issues in “os” integrity it will automatically fix it.
    Note: You will need Administrator Access to Run the above command. Simply Right Click on cmd button and select “Run as Administrator

     You can contact our 24×7 customer support for any help during the whole process. 

    Step 3 Verify Internet Settings :
    1. Press Win Key + R and Enter iexplore
    2. Press OK.

    Open Internet Explorer3. Press Alt+T and Select Internet Options
    Select Internet Options From tools menu4. Select Security Tab and Click on “Reset all zones to default level” if the button is active.
    Reset Internet Settings
    5. Press OK.

    In most cases error code 30183-4 should be resolved by following above steps. If however the issue still persists it means there is some critical issue with your system which needs to be fixed manually and is recommended to be done by am experienced Computer Technician.

    You can chat one-on-one with one of our Technical Support Representative 24/7 by clicking on the Chat button.

    Rate this Solution
    Did this article help you?
    88   2      
    Last Updated: 14/02/2016
    Solution ID: 606383

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    30182-1015 (4) Error Code – How to Fix Steps

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    This document explains how to fix Microsoft Office Error code 30182-1015 (4) if it is not working correctly or throwing an unexpected error during installation. This solutions applies for Office Home, Office Personal, Office University, Office Academy, Office for business, Office Professional, Office Professional Plus, Office 365, Office 2013, and Office 2016. The error 30182-1015 (4) generally occurs while installing Office, Upgrading office, Opening Office, launching Office, removing/uninstalling Microsoft office or while applying windows updates. This error applies to all Microsoft office Products (Word, Excel, PowerPoint, Outlook, OneNote, Access, Project, Publisher, Visio, Infopath) and the error generally occurs in Windows 10, Windows 8, Windows 8.1, Windows 7, Windows Vista, Windows XP and other Microsoft Windows Editions.

    Error InformationError Descripton
    30182-1015 (4) Error Code Log
    Avg. Time to Resolve Issue   30 mins
    Difficulty Hard
    Log Name: Microsoft Office <version> 4.23
    Source: Microsoft Office Application Error
    Event ID: 8841
    Task Category: (332)
    Level: Application Level
    User: <Windows username>
    Description:
    • Faulting application name: Microsoft Office <Application name>, version: 1.5.5263.41210, time stamp: 0×61329778
    • Faulting module name: Office log.dll, version: 7.0.1840.88897, time stamp: 0×78784036, time stamp: 0×12243650
    • Exception code: 0xc08b944a
    • Fault offset: 0xc05a598g
    • Faulting process ID: 0×144
    • Faulting application start time: 0x07ddgf8f19204812
    • Faulting application path: ~<userpath>
    • Faulting module path: ~C:\Program Files (x86)\Microsoft Office\<appname>
    • Report ID: g5f78e24-2335-69e2-5245-7965geg5b834
    Table of contents

    Symptoms of Error Code

    • You will receive an Error Message “We’re sorry, we couldn’t install Office. Please make sure your’re connected to the internet, then retry your installation.” while installing/upgrading Microsoft Office 2016/365/2013.
    • System may stay hung at regular intervals
    • Microsoft Office Application Will stop working.

    Cause of 30182-1015 (4) Error Code

    • Corrupt Core office files
    • Windows Firewall blocking the installation
    • Temporary files location is infected with active malware

    How to Resolve Error Code 30182-1015 (4)

    Disclaimer
    The steps given below should be followed under strict supervision of a Computer Expert. We are not responsible if anything goes wrong with your PC following the steps. All the steps given above are indicative and should resolve the problem in most cases.  You can contact our 24×7 technical support for guaranteed resolution of the issue.
    Step 1 Check Windows Firewall :

    1. In Start Search box type Windows Firewall
    Open Windows Firewall2. Click on Windows Firewall.
    3. Click on “Turn Windows Firewall On or Off
    Turn Windows Firewall on or off4. In Private network Setting, select “Turn off Windows firewall (not recommended)
    5. Do the same for Public Network Setting.
    Disable Windows Firewall6. Press OK.
    Note: After the issue is resolved you must turn the Windows Firewall on.

    Step 2 Check Internet Settings Configuration:

    1. Hold Windows Key + R. Run Dialogue Box will open up.
    2. Enter inetcpl.cpl and Click OK.

    Open Internet Explorer3. Hold Alt+T and Select Internet Options
    Select Internet Options From tools menu4. Select Security Tab and Click on “Reset all zones to default level” if the button is active.
    Reset Internet Settings
    5. Press OK.

     

    Step 3 Run Disk Cleanup Wizard

    1. Hold Windows Key + R. Run Dialog Box will open up.
    2. Enter Cleanmgr and Press OK.

    Step Fix 30182-1015 (4)3. Drive Selection Box will open up. Select the Operating System drive and Click OK.
    Select Drive for Diskcleanup4. Select all the check boxes and press OK.

    Tick All Boxes and Press OK

    In most cases error code 30182-1015 (4) should be resolved by following above steps. If however the issue still persists it means there is some critical issue with your system which needs to be fixed manually and is recommended to be done by am experienced Computer Technician.

    You can chat one-on-one with one of our Technical Support Representative 24/7 by clicking on the Chat button.

    Rate this Solution
    Did this article help you?
    22   3      
    Last Updated: 24/02/2016
    Solution ID: 517512

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    403-4 Error Code – How to Fix Steps

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    This document explains how to fix Microsoft Office connectivity Error code 403-4 if it is not working correctly or throwing an unexpected error. This solutions applies for Office Home, Office Personal, Office University, Office Academy, Office for business, Office Professional, Office Professional Plus, Office 365, Office 2013, and Office 2016. The error 403-4 generally occurs while installing Office, Upgrading office, Opening Office, launching Office, removing/uninstalling Microsoft office or while applying windows updates. This error applies to all Microsoft office Products (Word, Excel, PowerPoint, Outlook, OneNote, Access, Project, Publisher, Visio, Infopath) and the error generally occurs in Windows 10, Windows 8, Windows 8.1, Windows 7, Windows Vista, Windows XP and other Microsoft Windows Editions.

    Error InformationError Descripton
    403-4 Error Code Log
    Avg. Time to Resolve Issue   45 mins
    Difficulty Hard
    Log Name: Microsoft Office <version> 8.22
    Source: Hard Disk Error
    Event ID: 6193
    Task Category: (973)
    Level: System Level
    User: <Windows username>
    Description:
    • Faulting application name: Microsoft Office <Application name>, version: 2.5.1877.88935, time stamp: 0×33227816
    • Faulting module name: Office event.dll, version: 3.5.4047.54243, time stamp: 0×52350651, time stamp: 0×98694483
    • Exception code: 0xc04f679g
    • Fault offset: 0xa01d523d
    • Faulting process ID: 0×876
    • Faulting application start time: 0x04dfbe0b76663185
    • Faulting application path: ~<userpath>
    • Faulting module path: ~C:\Program Files (x86)\Microsoft Office\<appname>
    • Report ID: d3f13e31-6835-53e2-9563-3938bge6g159
    Table of contents

    Symptoms of Error Code

    • You will receive an Error Message while opening/installing Ms Office
    • Slow Overall System Performance
    • Microsoft Office Application Will Stop.

    Cause of 403-4 Error Code

    • Corrupt Office application files
    • Windows Firewall blocking the installation
    • Temp files location is infected with active malware

    How to fix Error Code 403-4

    Disclaimer
    The steps given below should be followed under strict supervision of a Computer Expert. We are not responsible if anything goes wrong with your PC following the steps. All the steps given above are indicative and should resolve the problem in most cases.  You can contact our 24×7 technical support for guaranteed resolution of the issue.
    Step 1 Get Rid of Unwanted Junk Files

    1. Goto My Computer. Right click on System drive and select Properties.
    How to Resolve 403-4 2. Click on Disk Cleanupoption button.
    Step Fix 403-43. Drive Selection Box will pop up. Select the OS drive and Press OK.
    Select Drive for Diskcleanup4. Tick all the check boxes and Click OK.

    Tick All Boxes and Press OK

    Step 2 Check Windows Firewall Settings :

    1. Hold Windows Key + R. Run Dialogue Box will open up.
    2. Type Firewall.cpl and Press OK.

    3. Click on “Turn Windows Firewall On or Off
    Turn Windows Firewall on or off4. In Private network Setting, select “Turn off Windows firewall (not recommended)
    5. Do the same for Public Network Setting.
    Disable Windows Firewall6. Press OK.
    Note: After the issue is resolved you must turn the Windows Firewall on.

    In most cases error code 403-4 should be resolved by following above steps. If however the issue still persists it means there is some critical issue with your system which needs to be fixed manually and is recommended to be done by am experienced Computer Technician.

    You can chat one-on-one with one of our Technical Support Representative 24/7 by clicking on the Chat button.

    Rate this Solution
    Did this article help you?
    26   3      
    Last Updated: 07/01/2016
    Solution ID: 408220

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    This document explains how to fix Microsoft Office Error code 30183-39 (-2147014790) if it is not working correctly or throwing an unexpected error while installing/updating office. This solutions applies for Office Home, Office Personal, Office University, Office Academy, Office for business, Office Professional, Office Professional Plus, Office 365, Office 2013, and Office 2016. The error 30183-39 (-2147014790) generally occurs while installing Office, Upgrading office, Opening Office, launching Office, removing/uninstalling Microsoft office or while applying windows updates. This error applies to all Microsoft office Products (Word, Excel, PowerPoint, Outlook, OneNote, Access, Project, Publisher, Visio, Infopath) and the error generally occurs in Windows 10, Windows 8, Windows 8.1, Windows 7, Windows Vista, Windows XP and other Microsoft Windows Editions.

    Error InformationError Descripton
    30183-39 (-2147014790) Error Code Log
    Avg. Time to Resolve Issue   45 mins
    Difficulty Very Hard
    Log Name: Microsoft Office <version> 6.01
    Source: Memory Corrupt
    Event ID: 7546
    Task Category: (918)
    Level: Memory Level
    User: <Windows username>
    Description:
    • Faulting application name: Microsoft Office <Application name>, version: 4.3.3649.21333, time stamp: 0×50627517
    • Faulting module name: Office error.dll, version: 4.5.4021.17754, time stamp: 0×84350333, time stamp: 0×13357194
    • Exception code: 0xc04c421b
    • Fault offset: 0xc01f403f
    • Faulting process ID: 0×583
    • Faulting application start time: 0x13eaec4f16857363
    • Faulting application path: ~<userpath>
    • Faulting module path: ~C:\Program Files (x86)\Microsoft Office\<appname>
    • Report ID: f4a15g91-1143-36e7-8528-7898eed5c884
    Table of contents

    Symptoms of Error Code

    • You will get an Error Message while installing/updating Microsoft Office. The error may look like “Couldn’t stream Office: Sorry, we can’t find a required file. Please check that the installation source is reachable, then try again”
    • High memory usage
    • Microsoft Office Apps stops responding.

    Cause of 30183-39 (-2147014790) Error Code

    • Corrupt Office applications
    • Proxy issue
    • Temporary Internet files location contains active threat

    How to Resolve Error Code 30183-39 (-2147014790)

    Disclaimer
    The steps given below should be followed under strict supervision of a Computer Expert. We are not responsible if anything goes wrong with your PC following the steps. All the steps given above are indicative and should resolve the problem in most cases.  You can contact our 24×7 technical support for guaranteed resolution of the issue.
    Step 1 Check for system corruption:

    1. Press Win Key + R and Type cmd
    2. Click OK.
    open command prompt3. In command Prompt Copy following commands (Simply select the command and press Ctrl+C and press Ctrl+V in command prompt)

     sfc /scannow 

    sfc scannow
    The system will take some time to check. Let it run for a while. If it finds any issues in “system” integrity it will automatically fix it.
    Note: You will need Administrator Access to Run the above command. Simply Right Click on CMD button and select “Run as Administrator

     You can contact our 24×7 customer support for any help during the whole process. 

    Step 2 Check if your network is behind Proxy:

    1. Hold down Win Key + R and Enter CMD
    2. Hit Enter key
    Office Resolve Error Proxy Check 3. In command Prompt Copy following commands (Simply select the command and press ctrl+c and press ctrl+v in command prompt)

     netsh winhttp show proxy 

    Check Proxy Setting

    Note: You will need Administrator Access to Run the above command. Simply Right Click on CMD button and select “Run as Administrator

    If you get the message “Direct Access (no proxy server)“, continue to the next step otherwise disable proxy from Network Settings.

     You can contact our 24×7 customer support for any help during the whole process. 

    Step 3 Remove Unwanted Files

    1. Press Win Key + R and Enter “Cleanmgr” (without quotes)
    2. Press OK.

    Step Fix 30183-39 (-2147014790)3. Drive Selection Box will pop up. Select the System drive and Click OK.
    Select Drive for Diskcleanup4. Tick all the check boxes and Press OK.

    Tick All Boxes and Press OK

    In most cases error code 30183-39 (-2147014790) should be resolved by following above steps. If however the issue still persists it means there is some critical issue with your system which needs to be fixed manually and is recommended to be done by am experienced Computer Technician.

    You can chat one-on-one with one of our Technical Support Representative 24/7 by clicking on the Chat button.

    Rate this Solution
    Did this article help you?
    71   2      
    Last Updated: 23/02/2016
    Solution ID: 178237

     

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    30182-1015 (3) Error Code – How to Fix Steps

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    This document explains how to fix Microsoft Office Error code 30182-1015 (3) if it is not working correctly or throwing an unexpected error during installation process. This solutions applies for Office Home, Office Personal, Office University, Office Academy, Office for business, Office Professional, Office Professional Plus, Office 365, Office 2013, and Office 2016. The error code 30182-1015 (3) generally occurs while installing Office, Upgrading office, Opening Office, launching Office, removing/uninstalling Microsoft office or while applying windows updates. This error applies to all Microsoft office Products (Word, Excel, PowerPoint, Outlook, OneNote, Access, Project, Publisher, Visio, Infopath) and the error generally occurs in Windows 10, Windows 8, Windows 8.1, Windows 7, Windows Vista, Windows XP and other Microsoft Windows Editions.

    Error InformationError Descripton
    30182-1015 (3) Error Code Log
    Avg. Time to Resolve Issue   50 mins
    Difficulty Hard
    Log Name: Microsoft Office <version> 8.45
    Source: DLL Conflict
    Event ID: 2399
    Task Category: (450)
    Level: Administrator
    User: <Windows username>
    Description:
    • Faulting application name: Microsoft Office <Application name>, version: 5.4.6962.42694, time stamp: 0×77221279
    • Faulting module name: Office log.dll, version: 1.7.8468.92999, time stamp: 0×95180707, time stamp: 0×49969533
    • Exception code: 0xd09f134g
    • Fault offset: 0xe07g606d
    • Faulting process ID: 0×038
    • Faulting application start time: 0x02dcfe4e40531227
    • Faulting application path: ~<userpath>
    • Faulting module path: ~C:\Program Files (x86)\Microsoft Office\<appname>
    • Report ID: c1f13d28-8258-55b7-2591-6697gef6e211
    Table of contents

    Symptoms of Error Code

    • You will get an error when installing Microsoft Office. The error message may look like “Couldn’t Install
      We’re sorry, we can’t continue because we weren’t able to download a required file. Please make sure you’re connected to the Internet or connect to a different network, then try again.
    • Slows down overall system speed
    • Microsoft Office Apps freezes at times.

    Cause of 30182-1015 (3) Error Code

    • Corrupt Core Microsoft office files
    • Slow ISP Connection
    • Microsoft office internal Application Conflict

    How to fix Error Code 30182-1015 (3)

    Disclaimer
    The steps given below should be followed under strict supervision of a Computer Expert. We are not responsible if anything goes wrong with your PC following the steps. All the steps given above are indicative and should resolve the problem in most cases.  You can contact our 24×7 technical support for guaranteed resolution of the issue.
    Step 1 Verify Internet Settings :

    1. Hold Win Key + R. Run Dialogue Box will open up.
    2. Enter inetcpl.cpl and Click OK.

    Open Internet Explorer3. Press Alt+T and Select Internet Options
    Select Internet Options From tools menu4. Select Security Tab and Click on “Reset all zones to default level” if the button is active.
    Reset Internet Settings
    5. Press OK.

    Step 2 Check System Integrity:
    1. Press Windows Key + R. Run Dialogue Box will open up.
    2. Enter CMD and Click OK.
    open command prompt3. In command Prompt Copy following commands (Simply select the command and press Ctrl+C and press Ctrl+V in command prompt)

     sfc /scannow 

    sfc scannow
    The system will take some time to check. Let it run for a while. If it finds any issues in “system” integrity it will automatically fix it.

    Note: You will need Administrator Access to Run the above command. Simply Right Click on CMD button and select “Run as Administrator

     You can contact our 24×7 customer support for any help during the whole process. 

    Step 3 Disable Proxy:

    1. In Start Searchbox type CMD
    2. Click on CMD.
    Office Resolve Error Proxy Check 3. In command Prompt Copy following commands (Simply select the command and hold ctrl+c and press ctrl+v in command prompt)

     netsh winhttp show proxy 

    Check Proxy Setting

    Note: You will need Administrator Access to Run the above command. Simply Right Click on CMD button and select “Run as Administrator

    If you get the message “Direct Access (no proxy server)“, continue to the next step otherwise disable proxy from Network Settings.

     You can contact our 24×7 customer support for any help during the whole process. 

    In most cases error code 30182-1015 (3) should be resolved by following above steps. If however the issue still persists it means there is some critical issue with your system which needs to be fixed manually and is recommended to be done by am experienced Computer Technician.

    You can chat one-on-one with one of our Technical Support Representative 24/7 by clicking on the Chat button.

    Rate this Solution
    Did this article help you?
    11   2      
    Last Updated: 07/02/2016
    Solution ID: 235521

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    30029-1007 (123) Error Code – How to Fix Steps

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    This document explains how to fix Microsoft Office Error code 30029-1007 (123) if it is not working correctly or throwing an unexpected error while intalling or reinstalling office. This solutions applies for Office Home, Office Personal, Office University, Office Academy, Office for business, Office Professional, Office Professional Plus, Office 365, Office 2013, and Office 2016. The error code 30029-1007 (123) generally occurs while installing Office, Upgrading office, Opening Office, launching Office, removing/uninstalling Microsoft office or while applying windows updates. This error applies to all Microsoft office Products (Word, Excel, PowerPoint, Outlook, OneNote, Access, Project, Publisher, Visio, Infopath) and the error generally occurs in Windows 10, Windows 8, Windows 8.1, Windows 7, Windows Vista, Windows XP and other Microsoft Windows Editions.

    Error InformationError Descripton
    30029-1007 (123) Error Code Log
    Avg. Time to Resolve Issue   45 mins
    Difficulty Hard
    Log Name: Microsoft Office <version> 4.20
    Source: Windows Update Error
    Event ID: 9006
    Task Category: (901)
    Level: Administrator
    User: <Windows username>
    Description:
    • Faulting application name: Microsoft Office <Application name>, version: 4.9.0006.41166, time stamp: 0×64560527
    • Faulting module name: Office event.dll, version: 2.1.1477.28176, time stamp: 0×91862105, time stamp: 0×46322686
    • Exception code: 0xb08f372c
    • Fault offset: 0xd02g901e
    • Faulting process ID: 0×991
    • Faulting application start time: 0x06adfe3a13633818
    • Faulting application path: ~<userpath>
    • Faulting module path: ~C:\Program Files (x86)\Microsoft Office\<appname>
    • Report ID: a2e46f49-7773-41g4-2728-4348efc8g542
    Table of contents

    Symptoms of Error Code

    • You will receive an Error Message while reinstalling/installing Microsoft Office. The error may look like “Something went wrong. Error code 30029-1007 (123)“.
    • Computer will be slow to respond
    • Ms Office Application Will stop working.

    Cause of 30029-1007 (123) Error Code

    • Corrupt System files
    • Slow Internet Connection
    • Temp store location contains active threat

    Steps to resolve Error Code 30029-1007 (123)

    Disclaimer
    The steps given below should be followed under strict supervision of a Computer Expert. We are not responsible if anything goes wrong with your PC following the steps. All the steps given above are indicative and should resolve the problem in most cases.  You can contact our 24×7 technical support for guaranteed resolution of the issue.
    Step 1 Check Windows Firewall Settings :

    1. Press Windows Key + R. Run Dialogue Box will open up.
    2. Type Firewall.cpl and Click OK.

    3. Click on “Turn Windows Firewall On or Off
    Turn Windows Firewall on or off4. In Private network Setting, select “Turn off Windows firewall (not recommended)
    5. Do the same for Public Network Setting.
    Disable Windows Firewall6. Press OK.
    Note: After the issue is resolved you must turn the Windows Firewall on.

    Step 2 Temporarily Disable any installed 3rd Party Antivirus:
    Some times Antivirus/Malware/Adware programs mark Microsoft office installer files as Spam and block it from installing. Please refer your vendors website for disabling it temporarily. Once installation is done you can activate it again.

    Step 3 Temporarily Disable Windows Firewall Setting :
    1. Hold Windows Key + R and Enter Firewall.cpl
    2. Press OK.

    3. Click on “Turn Windows Firewall On or Off
    Turn Windows Firewall on or off4. In Private network Setting, select “Turn off Windows firewall (not recommended)
    5. Do the same for Public Network Setting.
    Disable Windows Firewall6. Press OK.
    Note: After the issue is resolved you must turn the Windows Firewall on.

    In most cases error code 30029-1007 (123) should be resolved by following above steps. If however the issue still persists it means there is some critical issue with your system which needs to be fixed manually and is recommended to be done by am experienced Computer Technician.

    You can chat one-on-one with one of our Technical Support Representative 24/7 by clicking on the Chat button.

    Rate this Solution
    Did this article help you?
    48   0      
    Last Updated: 21/02/2016
    Solution ID: 746176

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    30015-1025 (14001) Error Code – How to Fix Steps

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    This document explains how to fix Microsoft Office Error code 30015-1025 (14001) if it is not working correctly or throwing an unexpected error while installing or reinstalling office. This solutions applies for Office Home, Office Personal, Office University, Office Academy, Office for business, Office Professional, Office Professional Plus, Office 365, Office 2013, and Office 2016. The error code 30015-1025 (14001) generally occurs while installing Office, Upgrading office, Opening Office, launching Office, removing/uninstalling Microsoft office or while applying windows updates. This error applies to all Microsoft office Products (Word, Excel, PowerPoint, Outlook, OneNote, Access, Project, Publisher, Visio, Infopath) and the error generally occurs in Windows 10, Windows 8, Windows 8.1, Windows 7, Windows Vista, Windows XP and other Microsoft Windows Editions.

    Error InformationError Descripton
    30015-1025 (14001) Error Code Log
    Avg. Time to Resolve Issue   45 mins
    Difficulty Hard
    Log Name: Microsoft Office <version> 4.95
    Source: Memory Corrupt
    Event ID: 6429
    Task Category: (741)
    Level: Application Level
    User: <Windows username>
    Description:
    • Faulting application name: Microsoft Office <Application name>, version: 8.1.3713.71492, time stamp: 0×94586357
    • Faulting module name: Office event.dll, version: 4.0.2217.39764, time stamp: 0×67305664, time stamp: 0×43401750
    • Exception code: 0xb06g570d
    • Fault offset: 0xb02d177a
    • Faulting process ID: 0×602
    • Faulting application start time: 0x03eaeg0b37989824
    • Faulting application path: ~<userpath>
    • Faulting module path: ~C:\Program Files (x86)\Microsoft Office\<appname>
    • Report ID: b5d73e64-9334-46g5-7856-8456fca4g499
    Table of contents

    Symptoms of Error Code

    • You will get errors when updating/installing MS Office. The error may look like “Something went wrong. Error code 30015-1025 (14001)“.
    • Slow down overall Windows speed
    • Microsoft Office Apps will stop.

    Cause of 30015-1025 (14001) Error Code

    • Corrupt Office installation files
    • Internet connectivity issue
    • Junk store location contains active malware

    How to fix Error Code 30015-1025 (14001)

    Disclaimer
    The steps given below should be followed under strict supervision of a Computer Expert. We are not responsible if anything goes wrong with your PC following the steps. All the steps given above are indicative and should resolve the problem in most cases.  You can contact our 24×7 technical support for guaranteed resolution of the issue.
    Step 1 Disable any installed Antivirus/Malware/Adware Program Temporarily:
    Some times Antivirus/Malware/Adware programs mark Microsoft office installer files as Spam and block it from installing. Please refer your vendors website for disabling it temporarily. Once installation is done you can activate it again.

    Step 2 Steps to perform Disk cleanup

    1. Press Win Key + R and Enter “Cleanmgr” (without quotes)
    2. Press OK.

    Step Fix 30015-1025 (14001)3. Drive Selection Box will pop up. Select your OS drive and Click OK.
    Select Drive for Diskcleanup4. Tick all the check boxes and Press OK.

    Tick All Boxes and Press OK

    Step 3 Disable Windows Firewall Temporarily :

    1. In Start Search box type “Firewall.cpl” (without quotes)
    Open Windows Firewall2. Click on Windows Firewall.
    3. Click on “Turn Windows Firewall On or Off
    Turn Windows Firewall on or off4. In Private network Setting, select “Turn off Windows firewall (not recommended)
    5. Do the same for Public Network Setting.
    Disable Windows Firewall6. Press OK.
    Note: After the issue is resolved you must turn the Windows Firewall on.

    In most cases error code 30015-1025 (14001) should be resolved by following above steps. If however the issue still persists it means there is some critical issue with your system which needs to be fixed manually and is recommended to be done by am experienced Computer Technician.

    You can chat one-on-one with one of our Technical Support Representative 24/7 by clicking on the Chat button.

    Rate this Solution
    Did this article help you?
    55   0      
    Last Updated: 13/01/2016
    Solution ID: 328522

     

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    The Application Was Unable To Start Correctly (0xc0000142) Click Ok To Close The Application – How to Fix Steps

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    This document explains how to fix Microsoft Office Error code The Application Was Unable To Start Correctly (0xc0000142) Click Ok To Close The Application if it is not working correctly or throwing an unexpected error while opening office Application. This solution applies for Office Home, Office Personal, Office University, Office Academy, Office for business, Office Professional, Office Professional Plus, Office 365, Office 2013, and Office 2016.

    This error applies to all Microsoft office Products (Word, Excel, PowerPoint, Outlook, OneNote, Access, Project, Publisher, Visio, Infopath) and the error generally occurs in Windows 10, Windows 8, Windows 8.1, Windows 7, Windows Vista, Windows XP and other Microsoft Windows Editions.

    Error
    Avg. Time to Resolve Issue 30 mins
    Difficulty Hard
    Log Name: Microsoft Office <version> 8.66
    Source: Microsoft Office Application Error
    Event ID: 7447
    Task Category: (949)
    Level: Administrator
    Also known as The Application Was Unable To Start Correctly (0xc0000142) Click Ok To Close The Application fehler code, foutcode , fejlkode, code d’erreur , codice di errore, feil kode, cod de eroare, código de error
    Description:
    • Faulting application name: Microsoft Office <Application name>, version: 7.6.6905.61945, time stamp: 0×19186570
    • Faulting module name: Office event.dll, version: 1.3.4043.69086, time stamp: 0×86165212, time stamp: 0×19159825
    • Exception code: 0xc02f455g
    • Fault offset: 0xd04a124c
    • Faulting process ID: 0×529
    • Faulting application start time: 0x14dfea5g48750252
    • Faulting application path: ~<userpath>
    • Faulting module path: ~C:\Program Files (x86)\Microsoft Office\<appname>
    • Report ID: b4b13a49-4386-19g9-9362-6976cgb4g768
    Table of contents

    Symptoms of Error Code

    • You will get error messages while launching/configuring MS Office. The error may look like “The Application Was Unable To Start Correctly (0xc0000142) Click Ok To Close The Application”.
    • Slow Overall System Performance
    • Ms Office Application Will stop working.

    Cause of  Error Code

    • Corrupt Office installation files
    • Slow ISP Connection
    • System Level Conflict

    Steps to resolve Error Code 0xc0000142

    Disclaimer
    The steps given below should be followed under strict supervision of a Computer Expert. We are not responsible if anything goes wrong with your PC following the steps. All the steps given above are indicative and should resolve the problem in most cases.  You can contact our 24×7 technical support for guaranteed resolution of the issue.
    Step 1 Disable Proxy
    1. Press Windows Key + R. Run Dialogue Box will open up.
    2. Enter CMD and Click OK.
    Office Resolve Error Proxy Check 3. In command Prompt Copy following commands (Simply select the command and press ctrl+c and press ctrl+v in command prompt)

     netsh winhttp show proxy 

    Check Proxy Setting

    Note: You will need Administrator Access to Run the above command. Simply Right Click on cmd button and select “Run as Administrator

    If you get the message “Direct Access (no proxy server)“, continue to the next step otherwise disable proxy from Network Settings.

     You can contact our 24×7 customer support for any help during the whole process. 

    Step 2 Temporarily Disable any installed 3rd Party Antivirus:
    Sometimes Antivirus/Malware/Adware programs mark Microsoft office installer files as Spam and block it from installing. Please refer your vendor’s website for disabling it temporarily. Once the installation is done you can activate it again.

    In most cases Office error code The Application Was Unable To Start Correctly (0xc0000142) Click Ok To Close The Application should be resolved by following above steps. If however the issue still persists it means there is some critical issue with your system which needs to be fixed manually and is recommended to be done by an experienced Computer Technician.

    You can chat one-on-one with one of our Technical Support Representative 24/7 by clicking on the Chat button.

    Rate this Solution
    Did this article help you?
    37   1      
    Last Updated: 13/02/2016
    Solution ID: 217378

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    The Application Was Unable To Start Correctly 0xc0000018 – How to Fix Steps

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    This document explains how to fix Microsoft Office Error code ‘The Application Was Unable To Start Correctly 0xc0000018’  if it is not working correctly or throwing an unexpected error while opening or launching office.

    This solution applies for Office Home, Office Personal, Office University, Office Academy, Office for business, Office Professional, Office Professional Plus, Office 365, Office 2013, and Office 2016. This error applies to all Microsoft office Products (Word, Excel, PowerPoint, Outlook, OneNote, Access, Project, Publisher, Visio, Infopath) and the error generally occurs in Windows 10, Windows 8, Windows 8.1, Windows 7, Windows Vista, Windows XP and other Microsoft Windows Editions.

    Error Code Log
    Avg. Time to Resolve Issue   45 mins
    Difficulty Hard
    Log Name: Microsoft Office <version> 5.35
    Source: Memory Fault
    Event ID: 1655
    Task Category: (449)
    Level: Administrator
    Also known as fehler code, foutcode, fejlkode, code d’erreur, codice di errore, feil kode, cod de eroare, código de erro
    Description:
    • Faulting application name: Microsoft Office <Application name>, version: 3.0.2426.32978, time stamp: 0×58151710
    • Faulting module name: Office update.dll, version: 1.0.4610.83988, time stamp: 0×41565858, time stamp: 0×92528541
    • Exception code: 0xa04d353e
    • Fault offset: 0xa07f356e
    • Faulting process ID: 0×961
    • Faulting application start time: 0x05eabe9f48271836
    • Faulting application path: ~<userpath>
    • Faulting module path: ~C:\Program Files (x86)\Microsoft Office\<appname>
    • Report ID: d1d13c28-4493-37b4-6591-4975gdc6e191
    Table of contents

    Symptoms of this Error Code

    • You will get an error when launching/configuring Microsoft Office. The error may look like “The Application Was Unable To Start Correctly 0xc0000018. Click Ok To Close The Application“.
    • High memory usage
    • Microsoft Office Application Will Stop.

    Cause of Error Code 0xc0000018 

    • Corrupt System Files
    • Internet connectivity issue
    • System Level Conflict

    Steps to resolve Error Code 0xc0000018 

    Disclaimer
    The steps given below should be followed under strict supervision of a Computer Expert. We are not responsible if anything goes wrong with your PC following the steps. All the steps given above are indicative and should resolve the problem in most cases.  You can contact our 24×7 technical support for guaranteed resolution of the issue.
    Step 1 Steps to perform Disk cleanup

    1. Press Win Key + R. Run Dialog Box will open up.
    2. Enter Cleanmgr and Press OK.

    Step Fix 8007006E3. Drive Selection Box will pop up. Select the OS drive and Click OK.
    Select Drive for Diskcleanup4. Check all the check boxes and press OK.

    Tick All Boxes and Press OK

    Step 2 Verify Internet explorer Settings

    1. In Start Search box type Internet Explorer
    2. Click on “Internet Explorer”.
    Open Internet Explorer3. Goto Tools and Select Internet Options
    Select Internet Options From tools menu4. Select Security Tab and Click on “Reset all zones to default level” if the button is active.
    Reset Internet Settings
    5. Press OK.

     

    In most cases Microsoft office error code the application was unable to start correctly 0xc0000018 should be resolved by following above steps. If however the issue still persists it means there is some critical issue with your system which needs to be fixed manually and is recommended to be done by an experienced Computer Technician.

    You can chat one-on-one with one of our Technical Support Representative 24/7 by clicking on the Chat button.

    Rate this Solution
    Did this article help you?
    51   2      
    Last Updated: 15/01/2016
    Solution ID: 276536

     

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    (Solved) Microsoft Office Has Encountered A Problem With Licensing And Will Need To Close. If This Problem Persists, Uninstall And Re Install Your Product

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    This document explains how to fix Microsoft Office Error code ‘Microsoft Office Has Encountered A Problem With Licensing And Will Need To Close. If This Problem Persists, Uninstall And Re-Install Your Product.‘  if it is not working correctly or throwing an unexpected error while installing or reinstalling office.

    This solution applies for Office Home, Office Personal, Office University, Office Academy, Office for business, Office Professional, Office Professional Plus, Office 365, Office 2013, and Office 2016. The error generally occurs while installing Office, Upgrading office, Opening Office, launching Office, removing/uninstalling Microsoft office or while applying windows updates. This error applies to all Microsoft office Products (Word, Excel, PowerPoint, Outlook, OneNote, Access, Project, Publisher, Visio, Infopath) and the error generally occurs in Windows 10, Windows 8, Windows 8.1, Windows 7, Windows Vista, Windows XP and other Microsoft Windows Editions.

    Error Code Log
    Avg. Time to Resolve Issue   40 mins
    Difficulty Very Hard
    Log Name: Microsoft Office <version> 7.07
    Source: Memory Fault
    Event ID: 7939
    Task Category: (584)
    Level: System Level
    Also known as Microsoft Office Has Encountered A Problem With Licensing And Will Need To Close. If This Problem Persists, Uninstall And Re-Install Your Product fehler code, foutcode, fejlkode, code d’erreur, codice di errore, feil kode, cod de eroare, código de error, office error code during office installation
    Description:
    • Faulting application name: Microsoft Office <Application name>, version: 1.2.7695.13992, time stamp: 0×97205941
    • Faulting module name: Office error.dll, version: 9.2.1543.03655, time stamp: 0×34334740, time stamp: 0×33112985
    • Exception code: 0xc02g461f
    • Fault offset: 0xa01b523a
    • Faulting process ID: 0×385
    • Faulting application start time: 0x14fccf6e31050013
    • Faulting application path: ~<userpath>
    • Faulting module path: ~C:\Program Files (x86)\Microsoft Office\<appname>
    • Report ID: f4e84e89-7666-65a8-8934-9949agd9e173
    Table of contents

    Symptoms of Error Code

    • You will receive an Error Message while opening/installing Microsoft Office. The error may look like “Microsoft Office Has Encountered A Problem With Licensing And Will Need To Close. If This Problem Persists, Uninstall And Re-Install Your Product“.
    • System may freeze at times
    • Microsoft Office Apps freezes regularly.

    Cause of the Error 

    • Corrupt Core office files
    • DNS Conflict
    • Temp files location contains active malware

    User Guide to Resolve this Error 

    Disclaimer
    The steps given below should be followed under strict supervision of a Computer Expert. We are not responsible if anything goes wrong with your PC following the steps. All the steps given above are indicative and should resolve the problem in most cases.  You can contact our 24×7 technical support for guaranteed resolution of the issue.
    Step 1 Check Proxy Server Settings

    1. In Start Search box type “CMD” (without quotes)
    2. Click on CMD.
    Office Resolve Error Proxy Check 3. In command Prompt Copy following commands (Simply select the command and press ctrl+c and press ctrl+v in command prompt)

     netsh winhttp show proxy 

    Check Proxy Setting

    Note: You will need Administrator Access to Run the above command. Simply Right Click on CMD button and select “Run as Administrator

    If you get the message “Direct Access (no proxy server)“, continue to the next step otherwise disable proxy from Network Settings.

     You can contact our 24×7 customer support for any help during the whole process. 

    Step 2: Verify Internet Settings Configuration

    1. In Start Search box type “iexplore” (without quotes)
    2. Click on “Internet Explorer”.
    Open Internet Explorer3. Press Alt+T and Select Internet Options
    Select Internet Options From tools menu4. Select Security Tab and Click on “Reset all zones to default level” if the button is active.
    Reset Internet Settings
    5. Press OK.

    Step 3 Steps to do Disk cleanup:

    1. In Start Search box enter the Cleanmgr
    2. Select Disk Cleanup.
    Step Fix email address is not connected to this account.3. Drive Selection Box will pop up. Select your System drive and Click OK.
    Select Drive for Diskcleanup4. Tick all the check boxes and Click OK.

    Tick All Boxes and Press OK

    In most cases error code should be resolved by following above steps. If however the issue still persists it means there is some critical issue with your system which needs to be fixed manually and is recommended to be done by an experienced Computer Technician.

    You can chat one-on-one with one of our Technical Support Representative 24/7 by clicking on the Chat button.

    Rate this Solution
    Did this article help you?
    95   0      
    Last Updated: 13/02/2016
    Solution ID: 921855

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    The File Is Corrupted And Cannot Be Opened Excel 2016/365/2013/2010 – How to Fix Steps

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    This document explains how to fix Microsoft Excel Error code The File Is Corrupted And Cannot Be Opened Excel 2016/365/2013/2010 if it is not working correctly or throwing an unexpected error while opening Microsoft Excel File. This solutions applies for Office Home, Office Personal, Office University, Office Academy, Office for business, Office Professional, Office Professional Plus, Office 365, Office 2013, and Office 2016.
    The error generally occurs in Windows 10, Windows 8, Windows 8.1, Windows 7, Windows Vista, Windows XP and other Microsoft Windows Editions.

    Error Code Log
    Avg. Time to Resolve Issue   50 mins
    Difficulty Critical
    Log Name: Microsoft Office <version> 9.17
    Source: Incompatible System Files
    Event ID: 2523
    Task Category: (541)
    Level: Application Level
    Also known as fehler code, foutcode, fejlkode, code d’erreur , codice di errore , feil kode , cod de eroare , código de error
    Description:
    • Faulting application name: Microsoft Excel <Application name>, version: 5.0.1868.80385, time stamp: 0×98888257
    • Faulting module name: Office error.dll, version: 9.6.1434.78885, time stamp: 0×65504747, time stamp: 0×54021823
    • Exception code: 0xc08a588b
    • Fault offset: 0xd07c750a
    • Faulting process ID: 0×714
    • Faulting application start time: 0x07aceg2b77970762
    • Faulting application path: ~<userpath>
    • Faulting module path: ~C:\Program Files (x86)\Microsoft Office\<appname>
    • Report ID: a2b56a92-6414-64d5-5241-4482bcc4e665
    Table of contents

    Cause of The Error ‘File Is Corrupted And Cannot Be Opened Excel’

    • Corrupt Office applications
    • Windows Firewall Issue
    • Temp files location contains active threat

    User Guide for Resolve this Error

    Disclaimer
    The steps given below should be followed under strict supervision of a Computer Expert. We are not responsible if anything goes wrong with your PC following the steps. All the steps given above are indicative and should resolve the problem in most cases.  You can contact our 24×7 technical support for guaranteed resolution of the issue.
    Step 1 Disable Windows Firewall Temporarily

    1. Press Win Key + R. Run Dialogue Box will open up.
    2. Enter Firewall.cpl and Click OK.

    3. Click on “Turn Windows Firewall On or Off
    Turn Windows Firewall on or off4. In Private network Setting, select “Turn off Windows firewall (not recommended)
    5. Do the same for Public Network Setting.
    Disable Windows Firewall6. Press OK.
    Note: After the issue is resolved you must turn the Windows Firewall on.

    Step 2 Check for corrupt system files
    1. Hold Win Key + R. Run Dialogue Box will open up.
    2. Enter CMD and Press OK.
    open command prompt3. In command Prompt Copy following commands (Simply select the command and press Ctrl+C and press Ctrl+V in command prompt)

     sfc /scannow 

    sfc scannow
    The system will take some time to check. Let it run for a while. If it finds any issues in “system” integrity it will automatically fix it.
    Note: You will need Administrator Access to Run the above command. Simply Right Click on CMD button and select “Run as Administrator

     You can contact our 24×7 customer support for any help during the whole process. 

    Step 3 Check if your network is behind Proxy:
    1. Hold Windows Key + R. Run Dialogue Box will open up.
    2. Type CMD and Press OK.
    Office Resolve Error Proxy Check 3. In command Prompt Copy following commands (Simply select the command and press ctrl+c and press ctrl+v in command prompt)

     netsh winhttp import proxy source=ie 

    Check Proxy Setting

    Note: You will need Administrator Access to Run the above command. Simply Right Click on cmd button and select “Run as Administrator

    If you get the message “Direct Access (no proxy server)“, continue to the next step otherwise disable proxy from Network Settings.

     You can contact our 24×7 customer support for any help during the whole process. 

    In most cases error code The File Is Corrupted And Cannot Be Opened Excel 2016/365/2013/2010 should be resolved by following above steps. If however the issue still persists it means there is some critical issue with your system which needs to be fixed manually and is recommended to be done by an experienced Computer Technician.

    You can chat one-on-one with one of our Technical Support Representative 24/7 by clicking on the Chat button.

    Rate this Solution
    Did this article help you?
    54   1      
    Last Updated: 12/01/2016
    Solution ID: 864129

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    The File Is Corrupted And Cannot Be Opened Word 2016/365/2013/2010/2007 – How to Fix Steps

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    This document explains how to fix Microsoft Word Error code The File Is Corrupted And Cannot Be Opened Word 2016/365/2013/2010/2007 if it is not working correctly or throwing an unexpected error while opening or editing word file. This solutions applies for Office Home, Office Personal, Office University, Office Academy, Office for business, Office Professional, Office Professional Plus, Office 365, Office 2013, and Office 2016.

    The error generally occurs in Windows 10, Windows 8, Windows 8.1, Windows 7, Windows Vista, Windows XP and other Microsoft Windows Editions.

    Error Code Log
    Avg. Time to Resolve Issue   50 mins
    Difficulty Critical
    Log Name: Microsoft Office <version> 7.66
    Source: Windows Update Error
    Event ID: 1634
    Task Category: (682)
    Level: Application Level
    Also known as fehler code, foutcode, fejlkode, code d’erreur, codice di errore , feil kode, cod de eroare, código de error
    Description:
    • Faulting application name: Microsoft Word <Application name>, version: 5.0.2308.67012, time stamp: 0×73645854
    • Faulting module name: Office event.dll, version: 1.5.5468.78610, time stamp: 0×52087836, time stamp: 0×73472460
    • Exception code: 0xc02e234f
    • Fault offset: 0xe04b337d
    • Faulting process ID: 0×322
    • Faulting application start time: 0x09afea0a74644051
    • Faulting application path: ~<userpath>
    • Faulting module path: ~C:\Program Files (x86)\Microsoft Office\<appname>
    • Report ID: g8c79d45-6577-17a1-2824-2633cfb2e467
    Table of contents

    Symptoms of Error Code

    • You will get an Error Message while opening Word file ‘The File Is Corrupted And Cannot Be Opened‘.
    • System may hang time to time
    • Microsoft Office Apps stops responding.

    Cause of Error Code

    • Corrupt Core office files
    • Internet connectivity issue
    • System Level Conflict

    Steps to resolve Error  “The File Is Corrupted And Cannot Be Opened Word”

    Disclaimer
    The steps given below should be followed under strict supervision of a Computer Expert. We are not responsible if anything goes wrong with your PC following the steps. All the steps given above are indicative and should resolve the problem in most cases.  You can contact our 24×7 technical support for guaranteed resolution of the issue.
    Step 1 Check Internet Settings Configuration:

    1. In Start Search box type “iexplore” (without quotes)
    2. Click on “Internet Explorer”.
    Open Internet Explorer3. Goto Tools and Select Internet Options
    Select Internet Options From tools menu4. Select Security Tab and Click on “Reset all zones to default level” if the button is active.
    Reset Internet Settings
    5. Press OK.

    Step 2 Check if your network is behind Proxy

    1. Hold Windows Key + R and Enter “CMD” (without quotes)
    2. Press OK.
    Office Resolve Error Proxy Check 3. In command Prompt Copy following commands (Simply select the command and hold ctrl+c and press ctrl+v in command prompt)

     netsh winhttp show proxy 

    Check Proxy Setting

    Note: You will need Administrator Access to Run the above command. Simply Right Click on cmd button and select “Run as Administrator

    If you get the message “Direct Access (no proxy server)“, continue to the next step otherwise disable proxy from Network Settings.

     You can contact our 24×7 customer support for any help during the whole process. 

    Step 3 Disable Proxy

    1. In Start Search box type “CMD” (without quotes)
    2. Click on CMD.
    Office Resolve Error Proxy Check 3. In command Prompt Copy following commands (Simply select the command and hold ctrl+c and press ctrl+v in command prompt)

     netsh winhttp import proxy source=ie 

    Check Proxy Setting

    Note: You will need Administrator Access to Run the above command. Simply Right Click on cmd button and select “Run as Administrator

    If you get the message “Direct Access (no proxy server)“, continue to the next step otherwise disable proxy from Network Settings.

     You can contact our 24×7 customer support for any help during the whole process. 

    In most cases error code  should be resolved by following above steps. If however the issue still persists it means there is some critical issue with your system which needs to be fixed manually and is recommended to be done by an experienced Computer Technician.

    You can chat one-on-one with one of our Technical Support Representative 24/7 by clicking on the Chat button.

    Rate this Solution
    Did this article help you?
    98   0      
    Last Updated: 03/01/2016
    Solution ID: 424353

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    Microsoft Office Upload Center Cache Constantly Needs Repair

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    This document explains how to fix  Microsoft Office Upload Center Cache Constantly Needs Repair if it is not working correctly or throwing an unexpected error while installing or reinstalling office. This solutions applies for Office Home, Office Personal, Office University, Office Academy, Office for business, Office Professional, Office Professional Plus, Office 365, Office 2013, and Office 2016.

    The error code Microsoft Office Upload Center Cache Constantly Needs Repair generally occurs while installing Office, Upgrading office, Opening Office, launching Office, removing/uninstalling Microsoft office or while applying windows updates. This error applies to all Microsoft office Products (Word, Excel, PowerPoint, Outlook, OneNote, Access, Project, Publisher, Visio, Infopath) and the error generally occurs in Windows 10, Windows 8, Windows 8.1, Windows 7, Windows Vista, Windows XP and other Microsoft Windows Editions.

    Error Code Log
    Avg. Time to Resolve Issue   30 mins
    Difficulty Critical
    Log Name: Microsoft Office <version> 2.33
    Source: Hard Disk Error
    Event ID: 6218
    Task Category: (889)
    Level: Administrator
    Also known as Can not install office 2013 – error: Bootstrapper stopped working fehler code, foutcode, fejlkode , code d’erreur, codice di errore , feil kode, cod de eroare, código de error
    Description:
    • Faulting application name: Microsoft Office <Application name>, version: 4.6.7562.58006, time stamp: 0×61645170
    • Faulting module name: Office error.dll, version: 8.5.8818.25634, time stamp: 0×44009311, time stamp: 0×51280782
    • Exception code: 0xb04g093c
    • Fault offset: 0xe06b026c
    • Faulting process ID: 0×656
    • Faulting application start time: 0x11fgac7e45264176
    • Faulting application path: ~<userpath>
    • Faulting module path: ~C:\Program Files (x86)\Microsoft Office\<appname>
    • Report ID: b8e87b78-6718-12b2-2649-7528beb8e531
    Table of contents

    Symptoms of Error Code

    • You will get error when launching/configuring MS Office. The error may look like “Microsoft Office Upload Center Cache Constantly Needs Repair”.
    • Slow I/O Speed
    • Ms Office Application Will stop working.

    Cause of Error Code

    • Corrupt Office installation
    • DNS Conflict
    • System Level Conflict

    Steps to resolve Microsoft Office Upload Center Cache Constantly Needs Repair

    Disclaimer

    The steps given below should be followed under strict supervision of a Computer Expert. We are not responsible if anything goes wrong with your PC following the steps. All the steps given above are indicative and should resolve the problem in most cases.  You can contact our 24×7 technical support for guaranteed resolution of the issue.

    Step 1 Verify Internet explorer Settings

    1. In Start Search box type iexplore
    2. Click on “Internet Explorer”.
    Open Internet Explorer3. Hold Alt+T and Select Internet Options
    Select Internet Options From tools menu4. Select Security Tab and Click on “Reset all zones to default level” if the button is active.
    Reset Internet Settings
    5. Press OK.

    Step 2 Temporarily Disable any installed 3rd Party Antivirus:
    Some times Antivirus/Malware/Adware programs mark Microsoft office installer files as Spam and block it from installing. Please refer your vendors website for disabling it temporarily. Once installation is done you can activate it again.

     

    In most cases error code Microsoft Office Upload Center Cache Constantly Needs Repair should be resolved by following above steps. If however the issue still persists it means there is some critical issue with your system which needs to be fixed manually and is recommended to be done by an experienced Computer Technician.

    You can chat one-on-one with one of our Technical Support Representative 24/7 by clicking on the Chat button.

    Rate this Solution
    Did this article help you?
    13   2      
    Last Updated: 12/02/2016
    Solution ID: 576851

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    Office Install Error Code 3-4 | 24/7 Microsoft Live Support

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    This document explains how to fix Microsoft Office Install Error Code 3-4 if it is not working correctly or throwing an unexpected error while installing or reinstalling office. This solutions applies for Office Home, Office Personal, Office University, Office Academy, Office for business, Office Professional, Office Professional Plus, Office 365, Office 2013, and Office 2016.

    The error Something went wrong generally occurs while installing Office, Upgrading office, Opening Office, launching Office, removing/uninstalling Microsoft office or while applying windows updates. This error applies to all Microsoft office Products (Word, Excel, PowerPoint, Outlook, OneNote, Access, Project, Publisher, Visio, Infopath) and the error generally occurs in Windows 10, Windows 8, Windows 8.1, Windows 7, Windows Vista, Windows XP and other Microsoft Windows Editions.

    Office Install Error Code 3-4 Log
    Avg. Time to Resolve Issue   45 mins
    Difficulty Very Hard
    Log Name: Microsoft Office <version> 8.33
    Source: Corrupt File System
    Event ID: 2891
    Task Category: (707)
    Level: Administrator
    Also known as Something went wrong fehler code, foutcode, fejlkode , code d’erreur, codice di errore , feil kode, cod de eroare, código de error
    Description:
    • Faulting application name: Microsoft Office <Application name>, version: 4.9.3602.95976, time stamp: 0×34367844
    • Faulting module name: Office error.dll, version: 6.1.1845.95811, time stamp: 0×27093522, time stamp: 0×72170279
    • Exception code: 0xc03b754c
    • Fault offset: 0xb09e277d
    • Faulting process ID: 0×016
    • Faulting application start time: 0x15dcec3e78314349
    • Faulting application path: ~<userpath>
    • Faulting module path: ~C:\Program Files (x86)\Microsoft Office\<appname>
    • Report ID: e6e29e53-1238-64e8-4486-3378dee2a762
    Table of contents

    Symptoms of Error Code 3-4

    • You will get errors while opening/installing Microsoft Office. The error may look like “Something went wrong. Error code Something went wrong”.
    • Slows down overall system speed
    • Microsoft Office stops responding.

    Cause of Office Install Error Code 3-4

    • Corrupt Office installation files
    • Windows Firewall blocking the installation
    • Temporary files location is infected with active malware

    How to Resolve Office Install Error Code 3-4

    Disclaimer

    The steps given below should be followed under strict supervision of a Computer Expert. We are not responsible if anything goes wrong with your PC following the steps. All the steps given above are indicative and should resolve the problem in most cases.  You can contact our 24×7 technical support for guaranteed resolution of the issue.

    Step 1 Check Proxy Settings:

    1. In Start Searchbox type “CMD” (without qoutes)
    2. Click on CMD.
    Office Resolve Error Proxy Check 3. In command Prompt Copy following commands (Simply select the command and press ctrl+c and press ctrl+v in command prompt)

     netsh winhttp show proxy 

    Check Proxy Setting

    Note: You will need Administrator Access to Run the above command. Simply Right Click on cmd button and select “Run as Administrator

    If you get the message “Direct Access (no proxy server)“, continue to the next step otherwise disable proxy from Network Settings.

     You can contact our 24×7 customer support for any help during the whole process. 

    Step 2 Disable any installed Antivirus/Malware/Adware Program Temporarily:
    Some times Antivirus/Malware/Adware programs mark Microsoft office installer files as Spam and block it from installing. Please refer your vendors website for disabling it temporarily. Once installation is done you can activate it again.

    Step 3 Temporarily Disable Windows Firewall Setting :

    1. Hold Windows Key + R. Run Dialogue Box will open up.
    2. Type Firewall.cpl and Click OK.

    3. Click on “Turn Windows Firewall On or Off
    Turn Windows Firewall on or off4. In Private network Setting, select “Turn off Windows firewall (not recommended)
    5. Do the same for Public Network Setting.
    Disable Windows Firewall6. Press OK.
    Note: After the issue is resolved you must turn the Windows Firewall on.

    In most cases error code Something went wrong should be resolved by following above steps. If however the issue still persists it means there is some critical issue with your system which needs to be fixed manually and is recommended to be done by an experienced Computer Technician.

    You can chat one-on-one with one of our Technical Support Representative 24/7 by clicking on the Chat button.

    Rate this Solution
    Did this article help you?
    47   3      
    Last Updated: 02/02/2016
    Solution ID: 647777

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    Excel, Word or Outlook problems caused by a Windows 10 DisplayLink driver in MS Office

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    This document explains how to fix “Excel, Word or Outlook problems caused by a Windows 10 DisplayLink driver” if it is not working correctly or throwing an unexpected error while installing or reinstalling office. This solution applies for Office Home, Office Personal, Office University, Office Academy, Office for business, Office Professional, Office Professional Plus, Office 365, Office 2013, and Office 2016.

    The error generally occurs while installing Office, Upgrading office, Opening Office, launching Office, removing/uninstalling Microsoft office or while applying windows updates. This error applies to all Microsoft office Products (Word, Excel, PowerPoint, Outlook, OneNote, Access, Project, Publisher, Visio, Infopath) and the error generally occurs in Windows 10, Windows 8, Windows 8.1, Windows 7, Windows Vista, Windows XP and other Microsoft Windows Editions.

    Office Error DisplayLink driver Log
    Avg. Time to Resolve Issue   45 mins
    Difficulty Very Hard
    Log Name: Microsoft Office <version> 8.33
    Source: Corrupt File System
    Event ID: 2891
    Task Category: (707)
    Level: Administrator
    Also known as Windows 10 DisplayLink driver foutcode, fejlkode , code d’erreur, codice di errore , feil kode, cod de eroare, código de error
    Description:
    • Faulting application name: Microsoft Office <Application name>, version: 4.9.3602.95976, time stamp: 0×34367844
    • Faulting module name: Office error.dll, version: 6.1.1845.95811, time stamp: 0×27093522, time stamp: 0×72170279
    • Exception code: 0xc03b754c
    • Fault offset: 0xb09e277d
    • Faulting process ID: 0×016
    • Faulting application start time: 0x15dcec3e78314349
    • Faulting application path: ~<userpath>
    • Faulting module path: ~C:\Program Files (x86)\Microsoft Office\<appname>
    • Report ID: e6e29e53-1238-64e8-4486-3378dee2a762
    Table of contents

    Symptoms of Error Excel, Word or Outlook problems caused by a Windows 10 DisplayLink driver

    • You will get errors while opening/installing Microsoft Office. The error may look like “Excel, Word or Outlook problems caused by a Windows 10 DisplayLink driver“.
    • Slows down overall system speed
    • Microsoft Office stops responding.

    Cause of  the Error

    • Corrupt Office installation files
    • Windows Firewall blocking the installation
    • Temporary files location is infected with active malware

    How to Resolve “Excel, Word or Outlook problems caused by a Windows 10 DisplayLink driver”

    Disclaimer

    The steps given below should be followed under strict supervision of a Computer Expert. We are not responsible if anything goes wrong with your PC following the steps. All the steps given above are indicative and should resolve the problem in most cases.  You can contact our 24×7 technical support for guaranteed resolution of the issue.

    Step 1 Check Proxy Settings:

    1. In Start Searchbox type “CMD” (without qoutes)
    2. Click on CMD.
    Office Resolve Error Proxy Check 3. In command Prompt Copy following commands (Simply select the command and press ctrl+c and press ctrl+v in command prompt)

     netsh winhttp show proxy 

    Check Proxy Setting

    Note: You will need Administrator Access to Run the above command. Simply Right Click on cmd button and select “Run as Administrator

    If you get the message “Direct Access (no proxy server)“, continue to the next step otherwise disable proxy from Network Settings.

     You can contact our 24×7 customer support for any help during the whole process. 

    Step 2 Disable any installed Antivirus/Malware/Adware Program Temporarily:
    Some times Antivirus/Malware/Adware programs mark Microsoft office installer files as Spam and block it from installing. Please refer your vendors website for disabling it temporarily. Once installation is done you can activate it again.

    Step 3 Temporarily Disable Windows Firewall Setting :

    1. Hold Windows Key + R. Run Dialogue Box will open up.
    2. Type Firewall.cpl and Click OK.

    3. Click on “Turn Windows Firewall On or Off
    Turn Windows Firewall on or off4. In Private network Setting, select “Turn off Windows firewall (not recommended)
    5. Do the same for Public Network Setting.
    Disable Windows Firewall6. Press OK.
    Note: After the issue is resolved you must turn the Windows Firewall on.

    In most cases error code Excel, Word or Outlook problems caused by a Windows 10 DisplayLink driver should be resolved by following above steps. If however the issue still persists it means there is some critical issue with your system which needs to be fixed manually and is recommended to be done by an experienced Computer Technician.

    You can chat one-on-one with one of our Technical Support Representative 24/7 by clicking on the Chat button.

    Rate this Solution
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    47   3      
    Last Updated: 02/02/2016
    Solution ID: 647777

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    The server you are trying to access is using an authentication protocol not supported by this version of Office 2016/2013/2010

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    This document explains how to fix “The server you are trying to access is using an authentication protocol not supported by this version of Office 2016/365/2013/2010″ has occurred if it is not working correctly or throwing an unexpected error while installalling or reinstalling office. This solution applies for Office Home, Office Personal, Office University, Office Academy, Office for business, Office Professional, Office Professional Plus, Office 365, Office 2013, and Office 2016.

    The error generally occurs while installing Office, Upgrading office, Opening Office, launching Office, removing/uninstalling Microsoft office or while applying windows updates. This error applies to all Microsoft office Products (Word, Excel, PowerPoint, Outlook, OneNote, Access, Project, Publisher, Visio, Infopath) and the error generally occurs in Windows 10, Windows 8, Windows 8.1, Windows 7, Windows Vista, Windows XP and other Microsoft Windows Editions.

    The server you are trying to access is using an authentication protocol not supported by this version of Office Error Code Log
    Avg. Time to Resolve Issue   45 mins
    Difficulty Very Hard
    Log Name: Microsoft Office <version> 4.12
    Source: Application Error
    Event ID: 8794
    Task Category: (675)
    Level: Administrator
    Also known as The server you are trying to access is using an authentication protocol not supported by this version of Office fehler code, foutcode, fejlkode , code d’erreur, codice di errore , feil kode, cod de eroare, código de error
    Description:
    • Faulting application name: Microsoft Office <Application name>, version: 3.0.2897.37144, time stamp: 0×57843071
    • Faulting module name: Office event.dll, version: 2.2.4552.92965, time stamp: 0×44315519, time stamp: 0×29623758
    • Exception code: 0xe09b563f
    • Fault offset: 0xb07g839a
    • Faulting process ID: 0×607
    • Faulting application start time: 0x03ccaa1a35046439
    • Faulting application path: ~<userpath>
    • Faulting module path: ~C:\Program Files (x86)\Microsoft Office\<appname>
    • Report ID: e9f59e92-5814-44e1-8656-4174cde1e324
    Table of contents

    Symptoms of Error Code

    • You will get an Error Message while opening/installing Ms Office. The error may look like “The server you are trying to access is using an authentication protocol not supported by this version of Office“.
    • Slow down overall Windows speed
    • MS Office Applications will stop.

    Cause of the Error

    • Corrupt Core Ms office files
    • Internet connectivity issue
    • System DLL files conflict

    How to fix ErrorThe server you are trying to access is using an authentication protocol not supported by this version of OfficeHas Occurred

    Disclaimer
    The steps given below should be followed under the strict supervision of a Computer Expert. We are not responsible if anything goes wrong with your PC following the steps. All the steps given above are indicative and should resolve the problem in most cases.  You can contact our 24×7 technical support for guaranteed resolution of the issue.
    Step 1 Temporarily Disable any installed 3rd Party Antivirus:
    Sometimes Antivirus/Malware/Adware programs mark Microsoft office installer files as Spam and block it from installing. Please refer your vendors’ website for disabling it temporarily. Once the installation is done you can activate it again.

    Step 2 Check System Integrity:
    1. Hold Windows Key + R. Run Dialogue Box will open up.
    2. Type CMD and Click OK.
    open command prompt3. In command Prompt Copy following commands (Simply select the command and hold Ctrl+C and press Ctrl+V in command prompt)

     sfc /scannow 

    sfc scannow
    The system will take some time to check. Let it run for a while. If it finds any issues in “system” integrity it will automatically fix it.
    Note: You will need Administrator Access to Run the above command. Simply Right Click on cmd button and select “Run as Administrator

     You can contact our 24×7 customer support for any help during the whole process. 

    In most cases ‘the server you are trying to access is using an authentication protocol not supported by this version of Office’ error code should be resolved by following above steps. If however the issue still persists it means there is some critical issue with your system which needs to be fixed manually and is recommended to be done by an experienced Computer Technician.

    You can chat one-on-one with one of our Technical Support Representative 24/7 by clicking on the Chat button.

    Rate this Solution
    Did this article help you?
    38   2      
    Last Updated: 26/02/2016
    Solution ID: 671311

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    30015-11 (-2147023838) Error Code Office

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    This document explains how to fix Microsoft Office Error code 30015-11 (-2147023838) if it is not working correctly or throwing an unexpected error while instllalling or reinstalling office. This solutions applies for Office Home, Office Personal, Office University, Office Academy, Office for business, Office Professional, Office Professional Plus, Office 365, Office 2013, and Office 2016.

    The error code 30015-11 (-2147023838) generally occurs while installing Office, Upgrading office, Opening Office, launching Office, removing/uninstalling Microsoft office or while applying windows updates. This error applies to all Microsoft office Products (Word, Excel, PowerPoint, Outlook, OneNote, Access, Project, Publisher, Visio, Infopath) and the error generally occurs in Windows 10, Windows 8, Windows 8.1, Windows 7, Windows Vista, Windows XP and other Microsoft Windows Editions.

    30015-11 (-2147023838) Error Code Log
    Avg. Time to Resolve Issue   40 mins
    Difficulty Critical
    Log Name: Microsoft Office <version> 4.81
    Source: Incompatible System Files
    Event ID: 8168
    Task Category: (735)
    Level: Application Level
    Also known as Microsoft office 30015-11 (-2147023838) fehler code, foutcode, fejlkode , code d’erreur, codice di errore , feil kode, cod de eroare, código de error
    Description:
    • Faulting application name: Microsoft Office <Application name>, version: 4.2.1725.13628, time stamp: 0×12376971
    • Faulting module name: Office event.dll, version: 1.3.4770.32166, time stamp: 0×74231778, time stamp: 0×71257415
    • Exception code: 0xb09e884e
    • Fault offset: 0xe03g376g
    • Faulting process ID: 0×754
    • Faulting application start time: 0x03acae9f11880077
    • Faulting application path: ~<userpath>
    • Faulting module path: ~C:\Program Files (x86)\Microsoft Office\<appname>
    • Report ID: c1c63f36-8184-85g3-6979-7542cgf3e917
    Table of contents

    Symptoms of Error Code

    • You will get an Error Message while opening/installing Office. The error may look like “Something went wrong. Error code 30015-11 (-2147023838)”.
    • System takes longer time to boot
    • MS Office Applications freezes at times.

    Cause of 30015-11 (-2147023838) Error Code

    • Corrupt Office installation files
    • Slow ISP Connection
    • System DLL files conflict

    How to Resolve Error Code 30015-11 (-2147023838)

    Disclaimer
    The steps given below should be followed under strict supervision of a Computer Expert. We are not responsible if anything goes wrong with your PC following the steps. All the steps given above are indicative and should resolve the problem in most cases.  You can contact our 24×7 technical support for guaranteed resolution of the issue.
    Step 1 Disable Windows Firewall Temporarily:

    1. Press Windows Key + R. Run Dialogue Box will open up.
    2. Type Firewall.cpl and Click OK.

    3. Click on “Turn Windows Firewall On or Off
    Turn Windows Firewall on or off4. In Private network Setting, select “Turn off Windows firewall (not recommended)
    5. Do the same for Public Network Setting.
    Disable Windows Firewall6. Press OK.
    Note: After the issue is resolved you must turn the Windows Firewall on.

    Step 2 Check System Integrity:

    1. In Start Searchbox type “CMD” (without quotes)
    2. Click on CMD
    open command prompt3. In command Prompt Copy following commands (Simply select the command and press Ctrl+C and press Ctrl+V in command prompt)

     sfc /scannow 

    sfc scannow
    The system will take some time to check. Let it run for a while. If it finds any issues in “os” integrity it will automatically fix it.
    Note: You will need Administrator Access to Run the above command. Simply Right Click on cmd button and select “Run as Administrator

     You can contact our 24×7 customer support for any help during the whole process. 

     

    In most cases error code 30015-11 (-2147023838) should be resolved by following above steps. If however the issue still persists it means there is some critical issue with your system which needs to be fixed manually and is recommended to be done by an experienced Computer Technician.

    You can chat one-on-one with one of our Technical Support Representative 24/7 by clicking on the Chat button.

    Rate this Solution
    Did this article help you?
    54   2      
    Last Updated: 15/01/2016
    Solution ID: 469074

     

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